FAQs
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
All contracts are month-to-month. However, we do require a 14-day written notice prior to your move out date.
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
No, we rent on a month-to-month basis unless the customer requests otherwise.
You can pay in person, mail a check or money order or make a payment through our website. Online account access is available for payments 24 hours/day. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
Checks, money orders, VISA, MasterCard, American Express and Discover.
Yes. We sell various moving supplies in our office.
Food and other perishable items, flammable liquids, explosives and toxic materials are prohibited. Please contact us if you have any questions regarding a specific item.
At the time of your move-in, a unique gate access code will be issued to you providing access to your unit during Gate Access Hours. Gate Access Hours of operation extend several hours beyond the normally staffed office hours.
Yes, you are welcome to use our complimentary carts to move in.
The items that you store are not insured by the property. You must provide proof of insurance at the time of your move-in:
1. copy of your homeowners or renters insurance policy covering your stored items.
or
2. Purchase a Storsmart policy available at the facility.
